The right courier service for your consignment.
Not every parcel needs the fastest — and not every document can wait. We match service level to urgency.
Express Documents
Time-critical trade documents, legal paperwork, letters of credit and original Bills of Lading. Signature-confirmed delivery with full tracking.
Small Parcel Express
Packages under 30kg where urgency or value justifies express over standard freight. Electronics, samples, spares and high-value items.
Courier Cargo
Larger courier consignments up to 500kg where full air freight isn't necessary. Right for replenishment orders, product launches and multi-box shipments.
Same-Day & On-Board
When the item physically needs to travel on the next available flight. On-board courier service for critical documents and irreplaceable items.
What our clients send by courier.
Commercial samples
New product samples to buyers, suppliers or testing facilities. Fast transit means shorter approval cycles.
Spare parts & maintenance
A machine is down and the part needs to arrive before the next production shift. We treat these as priority.
Trade & legal documents
Original Bills of Lading, letters of credit, customs permits and signed contracts that cannot be scanned.
High-value small items
Jewellery, precision instruments, electronics prototypes and items where insurance, security and chain-of-custody matter.
E-commerce returns & exchanges
International return logistics for SA-based businesses or their overseas suppliers. We manage the inbound customs on return.
Exhibition & event cargo
Time-bound delivery to trade shows, exhibitions and events — with ATA Carnet arrangements where temporary import is required.
What we handle on every courier shipment.
More than just booking a waybill. We manage the documentation, the customs and the unexpected — so you don't have to.
Carrier selection
We match your consignment to the right carrier — DHL, FedEx, UPS or TNT — based on origin, destination, timeline and cost. Not always the same carrier for every shipment.
Customs documentation
Commercial invoices, customs declarations and any permits prepared correctly at origin. Wrong paperwork is the number-one cause of courier delays at customs.
Dangerous goods compliance
Lithium batteries, perfumes, aerosols and restricted items declared and packed correctly to IATA standards so they're not rejected at the airline.
Inbound customs clearance
Courier shipments arriving in South Africa are cleared by our customs team. You're not dependent on the courier company's brokerage desk.
Tracking & status updates
Milestone updates at collection, departure, arrival and customs clearance. You know where the consignment is without having to chase a tracking number.
Duties & VAT handling
We advise on duties, VAT implications and de minimis thresholds upfront — no surprise import tax bills on delivery.
We work with the world's best express networks.
We're carrier-neutral — we book with whichever partner gives you the best combination of transit time, reliability and rate for your specific lane.
Fastest global network. Best transit times to and from South Africa on most lanes.
Strong on Americas routing. Reliable for US–SA and SA–US lanes.
Cost-competitive for larger courier cargo (5–70kg). Strong US and European coverage.
Good European coverage. Competitive rates on intra-African and EU–SA routes.
Courier shipments that don't get held up at customs.
The most common reason courier shipments are delayed in South Africa is customs documentation — wrong values, missing invoices, incorrect tariff codes. We get the paperwork right at origin so the goods move straight through on arrival.
Talk to our courier teamCustoms included, not an afterthought
Inbound customs clearance is part of the service — not something you arrange separately with a different broker.
Carrier-neutral advice
We book with whoever is best for your lane and timeline. We don't have a preferred carrier arrangement that drives our recommendations.
One contact for the whole movement
Whether the parcel is still at origin or held at customs in Johannesburg, you call one number and get a straight answer.
When the volume outgrows courier.
Air Freight
When consignments exceed 70–100kg and urgency still rules out ocean, air freight is the right step up from courier.
Ocean Freight
Consistent volumes with more flexible timelines? Ocean freight cuts cost significantly versus air or courier.
Customs Clearance
For complex inbound shipments that need full brokerage rather than courier-channel clearance.
Tell us what you need to send and when.
Share the origin, destination, weight and whether it's documents or cargo. We'll confirm the best carrier, rate and transit time — usually within the hour for standard requests.